Frequently
Asked Questions

Data Integration & Technical Setup

How do you handle data integration across different systems?

We're built to be flexible because we know every organization's data setup is unique. We can connect via API (fastest option), SFTP, or even direct integrations with data warehouses like Snowflake and your vendors like Alloy. The key principle: we meet you where your data lives.

Do you integrate with our existing tools (Salesforce, compliance systems, etc.)?

Yes - we have a number of native integrations with tools like Snowflake, BigQuery, Alloy, Treasury Prime, Increase and more. We integrate with new tools as our customers need us to.

Customization & Flexibility

Can we modify your standard tests or add our own?

Absolutely. We build your custom tests so you can eliminate all manual testing. Have a control like "any customer named Natasha must be labeled high risk"? We build that for you.

How do you handle international compliance frameworks?

We currently support US (BSA, Reg E, Reg Z, etc.), UK (MLR, PSR), Ireland (CJA), and Bermuda frameworks. We're actively expanding based on customer needs - recent requests include Canadian, European, and Singapore requirements.

Implementation & Timeline

What's the typical implementation timeline?

The fastest integration was via our API, which took a customer 3 weeks. Most integrations take ~8 weeks. The biggest variable comes down to data mapping. Clean, accessible data = faster implementation. Complex or fragmented data = longer timeline but still very doable.

What does the implementation process look like?

1. Data scoping call (week 1): We map out exactly what data you have and where it lives
2.Technical setup (weeks 2-6): API connections or data feed establishment
3. Testing & validation (weeks 7-8): We run tests on historical data to ensure accuracy

Go-live & training (week 8+): Your team gets full access with training on the platform

Do you require specific technical resources from our team?

For API integrations, yes - we'll need some engineering time from your team. For other setups (CSV uploads, etc.), your compliance team can usually handle it with minimal technical support.

We also work directly with your vendors if you want us to do an integration for you.

Security & Data Handling

How do you handle PII and sensitive data?

We ingest PII to run our tests but don't present it in the user interface. Instead, we store it securely in our Google Cloud infrastructure and reference it via user IDs in the platform.

We maintain SOC compliance and can share our security documentation during the due diligence process.

Where is our data stored?

All data is stored in Google Cloud with enterprise-grade security. We're happy to walk through our security architecture and compliance certifications as part of the evaluation process.

Get Started with Cable

Automate your compliance testing and get peace of mind. Schedule a demo with our team today to see how Cable can transform your approach to compliance testing.

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