Natasha Vernier
Dec 2, 2024

How Grasshopper Bank Saved 50+ Hours per Fintech Partner with Cable’s Automated Compliance Testing

Introduction

Grasshopper Bank (GHB) has earned its place as a go-to bank for the business and innovation economy. Established in 2019, GHB is focused on providing innovative digital solutions to small businesses (SMBs), startups, financial technology (fintech) companies and the venture capital and private equity community, supporting their rapid growth with secure and reliable banking partnerships. 

Chris Mastrangelo, GHB’s Chief Risk Officer, joined in 2021, bringing years of experience from the Boston Federal Reserve and U.S. Treasury. His role came with a clear challenge: How could GHB expand its fintech partnerships without overwhelming compliance resources? This case study highlights GHB’s approach to scaling compliance efficiently through Cable, detailing the challenges, solutions, and measurable outcomes that followed.

When Chris joined GHB, he was part of a strategic shift that included a commitment to Banking-as-a-Service (BaaS)—a model that brings both opportunities and increased regulatory responsibilities. Chris’s deep-rooted experience in regulatory compliance positioned him to recognize early on that scaling these partnerships would require a modern, automated approach to compliance. His focus: to maintain regulatory oversight without exponentially increasing workload as fintech partnerships grew.

Challenges Prior to Cable

Before Cable, GHB’s compliance team handled partner compliance monitoring manually. This approach required considerable time and resources, a model that would quickly become unsustainable as the bank expanded. “The previous monitoring program was a manual effort. The more fintech programs you have, the more bodies it requires, and the more time goes into monitoring,” Chris noted. This led GHB to search for a solution that would reduce administrative overhead while maintaining high standards of compliance oversight.

“Cable was brought in early in our business, when we didn’t have extensive monitoring and testing already in place. We’re now able to realize efficiencies that match our growth.” — Chris Mastrangelo, CRO, Grasshopper Bank

Why Cable?

GHB partnered with Cable to automate BSA/AML testing—a decision driven by the need to streamline compliance efforts as they prepared for growth in fintech partnerships. Cable’s solution enhanced the efficiency and scalability of the compliance framework already built into the core of GHB’s BaaS program, providing a proactive approach by embedding compliance seamlessly into its foundation. 

By making compliance an integral part of onboarding, GHB has been able to streamline operations and set clear expectations for fintech partners from day one. This foresight enabled GHB to scale partnerships confidently, ensuring compliance requirements were effectively incorporated into each new integration.

Chris noted, “Cable was brought in early in our business, when we didn’t have extensive monitoring and testing already in place. We’re now able to realize efficiencies that match our growth.” This strategic timing bolstered GHB trajectory for success, allowing automated compliance to expand alongside their growing fintech portfolio.

Results and Impact

Since implementing Cable, GHB has seen improvements in compliance efficiency and risk management. Key results include:

We’re getting way more coverage out of Cable’s testing—100% versus a small sample-based percentage. It solidifies our oversight and makes us a stronger bank.” — Chris Mastrangelo, CRO, Grasshopper Bank

Conclusion

Grasshopper Bank’s partnership with Cable shows how automating compliance testing can empower banks to scale responsibly while increasing efficiency and regulatory confidence. With Cable, GHB’s has transformed their compliance operations, ensuring they can grow their BaaS partnerships without compromising on regulatory rigor. For compliance officers, GHB’s experience underscores the value of adopting modern compliance tools to meet today’s demands.

Discover What Cable Can Do for Your Compliance Program

Ready to automate your compliance testing like Grasshopper Bank? Talk to us today to see how Cable can help you save time, improve oversight, and scale your compliance with confidence.

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Introduction

Grasshopper Bank (GHB) has earned its place as a go-to bank for the business and innovation economy. Established in 2019, GHB is focused on providing innovative digital solutions to small businesses (SMBs), startups, financial technology (fintech) companies and the venture capital and private equity community, supporting their rapid growth with secure and reliable banking partnerships. 

Chris Mastrangelo, GHB’s Chief Risk Officer, joined in 2021, bringing years of experience from the Boston Federal Reserve and U.S. Treasury. His role came with a clear challenge: How could GHB expand its fintech partnerships without overwhelming compliance resources? This case study highlights GHB’s approach to scaling compliance efficiently through Cable, detailing the challenges, solutions, and measurable outcomes that followed.

When Chris joined GHB, he was part of a strategic shift that included a commitment to Banking-as-a-Service (BaaS)—a model that brings both opportunities and increased regulatory responsibilities. Chris’s deep-rooted experience in regulatory compliance positioned him to recognize early on that scaling these partnerships would require a modern, automated approach to compliance. His focus: to maintain regulatory oversight without exponentially increasing workload as fintech partnerships grew.

Challenges Prior to Cable

Before Cable, GHB’s compliance team handled partner compliance monitoring manually. This approach required considerable time and resources, a model that would quickly become unsustainable as the bank expanded. “The previous monitoring program was a manual effort. The more fintech programs you have, the more bodies it requires, and the more time goes into monitoring,” Chris noted. This led GHB to search for a solution that would reduce administrative overhead while maintaining high standards of compliance oversight.

“Cable was brought in early in our business, when we didn’t have extensive monitoring and testing already in place. We’re now able to realize efficiencies that match our growth.” — Chris Mastrangelo, CRO, Grasshopper Bank

Why Cable?

GHB partnered with Cable to automate BSA/AML testing—a decision driven by the need to streamline compliance efforts as they prepared for growth in fintech partnerships. Cable’s solution enhanced the efficiency and scalability of the compliance framework already built into the core of GHB’s BaaS program, providing a proactive approach by embedding compliance seamlessly into its foundation. 

By making compliance an integral part of onboarding, GHB has been able to streamline operations and set clear expectations for fintech partners from day one. This foresight enabled GHB to scale partnerships confidently, ensuring compliance requirements were effectively incorporated into each new integration.

Chris noted, “Cable was brought in early in our business, when we didn’t have extensive monitoring and testing already in place. We’re now able to realize efficiencies that match our growth.” This strategic timing bolstered GHB trajectory for success, allowing automated compliance to expand alongside their growing fintech portfolio.

Results and Impact

Since implementing Cable, GHB has seen improvements in compliance efficiency and risk management. Key results include:

  • Significant Time Savings: By automating testing, GHB has saved approximately 50 hours per fintech partner each year. With 10 fintech partners currently live with Cable, this time saving is invaluable, allowing GHB to deploy resources more strategically across their compliance program.
  • 100% Testing Coverage: “We’re getting way more coverage out of [Cable’s testing]—100% versus a small sample-based percentage.” This shift not only strengthens GHB’s compliance but also gives greater confidence in regulatory and audit conversations.
  • Increased Board Confidence: Cable’s automated, full-coverage testing has strengthened GHB’s ability to demonstrate oversight to regulators, auditors, and board members. “Being able to convey the checks we’re doing solidifies our oversight program and makes us a stronger bank,” Chris shared. 
  • Enhanced Partnership and Focus: “We’re spending more time controlling the conversations, remediations, and less time on identification and monitoring,” Chris shared. This shift in focus has allowed GHB to strengthen its role as a partner bank, providing fintechs with valuable compliance tools while reinforcing their own oversight.
  • Trusted Partner for Fintechs: Cable’s solution has further reinforced GHB’s reputation as a trusted and reliable partner for fintechs. With full compliance visibility, GHB empowers fintechs with the assurance that they’re working with a bank deeply committed to robust regulatory oversight, allowing fintechs to focus on growth without worrying about potential compliance hurdles.
We’re getting way more coverage out of Cable’s testing—100% versus a small sample-based percentage. It solidifies our oversight and makes us a stronger bank.” — Chris Mastrangelo, CRO, Grasshopper Bank

Conclusion

Grasshopper Bank’s partnership with Cable shows how automating compliance testing can empower banks to scale responsibly while increasing efficiency and regulatory confidence. With Cable, GHB’s has transformed their compliance operations, ensuring they can grow their BaaS partnerships without compromising on regulatory rigor. For compliance officers, GHB’s experience underscores the value of adopting modern compliance tools to meet today’s demands.

Discover What Cable Can Do for Your Compliance Program

Ready to automate your compliance testing like Grasshopper Bank? Talk to us today to see how Cable can help you save time, improve oversight, and scale your compliance with confidence.

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